24/7 Emergency
Industrial emergency: our crews ready 24/7
Mechanical breakdown, structural failure or a site incident: our crews can be mobilized at any time, 365 days a year.
Service scope
What we cover
Mechanical breakdown in a plant
Structural failure
Critical water infiltration or cracking
Incident on a rock face
Underwater intervention
Damage to concrete infrastructure
Regional coverage
Mobilization times by region
Eight offices across Quebec and Newfoundland and Labrador allow us to mobilize a crew close to you.
Beauharnois
Team based in Beauharnois for Quebec.
Montréal
Team based in Montréal for Quebec.
Trois-Rivières
Team based in Trois-Rivières for Quebec.
Sherbrooke
Team based in Sherbrooke for Quebec.
Val-d’Or
Team based in Val-d’Or for Quebec.
Sept-Îles
Team based in Sept-Îles for Quebec.
Wabush
Team based in Wabush for Newfoundland and Labrador.
Happy Valley-Goose Bay
Team based in Happy Valley-Goose Bay for Newfoundland and Labrador.
Before you call
Before calling, prepare
- 1Nature and location of the incident
- 2Status of the facility (shut down or in operation)
- 3Hazards present on site
- 4Site access and constraints
- 5On-site contact person
Our approach
Our intervention approach
1. Call
You call 1 844 633-1050, available 24 hours a day, 365 days a year.
2. Assessment
Our team gathers information on the incident, the hazards and site access.
3. Mobilization
A crew and the required equipment are mobilized from the most relevant regional office.
4. Intervention
Our teams intervene on site in coordination with your operations and health & safety teams.
Frequently asked questions
Is the emergency service really available at all times?+
Yes. 1 844 633-1050 is in operation 24 hours a day, 365 days a year, including nights, weekends and holidays.
Which regions do you cover?+
Our eight offices in Quebec and Newfoundland and Labrador allow us to cover the entire territory, including the North Shore and Labrador.
Do you intervene in operating plants?+
Yes. Our crews are used to working in active industrial environments, with the required lockout and coordination procedures.
What should I prepare before calling?+
Have ready the nature and location of the incident, the status of the facility, the hazards present, access constraints and the name of an on-site contact.
Next step
A demanding project? Let’s talk.
Our team can support you from the initial assessment through to the full delivery of the work.